legal & help / terms of sale

Terms and conditions

Effective July 29, 2026

These terms govern use of the Dominatrix Chemicals website and catalogue. By accessing the site, creating an account, or submitting an order, you agree to the current terms and confirm that the information you provide is accurate.

Eligibility and research-only use

  • You must be at least 21 years old and legally able to enter a binding agreement.
  • Products are offered solely for lawful laboratory, analytical, and research use.
  • Products are not for human or veterinary consumption, administration, diagnosis, treatment, cure, mitigation, or disease prevention.
  • You are responsible for determining and following every law, regulation, safety rule, and institutional protocol applicable to your purchase, possession, handling, and use.
  • We may request qualification or destination information and may refuse or cancel an order at our discretion.

Accounts

You are responsible for maintaining the confidentiality of your credentials and for activity performed through your account. Notify support promptly if you believe an account has been accessed without authorization.

Catalogue and orders

Product descriptions, availability, images, prices, package information, and estimated processing times may change. Submitting an order is an offer to purchase, not our acceptance of that order.

We may reject, limit, place on hold, or cancel an order because of inventory, pricing errors, payment status, destination restrictions, suspected fraud, research-use concerns, or other operational or legal requirements.

Payments, shipping, and refunds

Payment must be completed through an available approved method. Taxes, shipping charges, and destination restrictions are determined during checkout where applicable.

Shipping and refund eligibility are governed by our Shipping and Payments and Refunds and Returns pages, which form part of these terms.

No professional advice

Catalogue and support information is supplied for general product and order reference. It is not medical, veterinary, legal, regulatory, or professional laboratory advice.

Disclaimers and limitation

To the maximum extent permitted by law, the website and products are provided without warranties beyond any written warranty expressly supplied with an accepted order. We do not guarantee uninterrupted site access, a particular research result, or fitness for a purpose not expressly accepted in writing.

To the maximum extent permitted by law, Dominatrix Chemicals and its operators are not liable for indirect, incidental, special, consequential, or punitive damages arising from site access, product handling, unauthorized use, carrier delay, or violation of these terms.

Changes and contact

We may update these terms by posting a revised date. Material changes apply prospectively where required. Questions may be sent to onyxlabinc@gmail.com.

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